Tucked into the historic Claremont Packing House in neighboring Claremont — just minutes from downtown Pomona, California — Lost Levels Video Game Store + Arcade offers something genuinely different from the typical suburban strip-mall arcade. The standout feature is its layout: visitors walk past a ground-floor video game shop and trading card store, then descend into an underground classic arcade hidden below. That deliberate “speakeasy” entrance, paired with a curated lineup of vintage coin-op cabinets and modern pinball, gives the spot a discovery-driven, collector-hangout feel rather than a flashy barcade atmosphere.
The venue sits within easy reach of Pomona, a city whose retro-gaming footprint has grown in recent years and now includes spots like The Paradox Arcade + Bar, dedicated pinball rooms, and a busy claw-machine scene. The nearby Pomona scene spans pinball bars, retro cabinets, and several claw-machine arcades, so a Pomona trip can easily turn into a multi-stop arcade crawl. Lost Levels leans into the more nostalgic, low-key end of that spectrum, making it an inviting stop for casual visitors, families, and serious players touring the Inland Empire’s arcade circuit.
At a Glance
| Detail | Info |
|---|---|
| Address | Claremont, CA |
| Phone | +1 909-288-6028 |
| Hours | Mon–Tue 12pm–8pm; Wed–Thu 12pm–9pm; Fri 11am–10pm; Sat 10am–10pm; Sun 11am–8pm |
| Rating | 4.6 out of 5 from 219 Google reviews |
| Best For | Families, serious players, large groups, solo visitors |
The Scene
Lost Levels markets itself less as an arcade-bar and more as a tucked-away collector’s den. The space pairs a curated lineup of vintage coin-op classics and modern pinball machines with an adjacent video game retail shop and a trading card / TCG storefront, giving the venue a hybrid collector-hangout personality. Trading is welcomed: the shop actively buys, sells, and trades video games, and online shopping is available for collectors who can’t make the trip in person. The retail component makes the venue as much of a stop for buyers and sellers as it is a place to put quarters in a cabinet.
The mood is intimate and discovery-driven rather than flashy or bar-oriented. The classic arcade is concealed underground beneath the ground-floor game shop inside the historic Claremont Packing House, creating a hidden retro-game speakeasy experience that has helped the venue earn a 4.6-star average across more than 200 reviews. There is no information on food, drink, or alcohol service on the venue’s public page, so visitors looking for a sit-down meal should plan to eat elsewhere. Likewise, no specific age policy is published, though the family-friendly retail-and-arcade setup makes it approachable for all ages.
Games & Machines
The cabinet lineup leans heavily on classic-era coin-op staples from the early arcade era. Patrons can expect to find Donkey Kong, Centipede, Defender, Dig Dug, Double Dragon, and Space Invaders on the floor, along with multiple modern pinball machines. The pinball selection is anchored by Stern’s Avengers: Infinity Quest, a licensed Marvel-themed machine that sits alongside other pinball titles in the underground bank.
Play is sold by pass rather than per-credit: a Quick Play Pass runs $10 per person for 30 minutes, the 1 Hour Pass is $15 per person, and the All Day Pass is $25 per person with same-day re-entry included. A Family Pass is offered at $50 for 60 minutes for up to four players, and a Group Rate of $20 per person covers 2 hours of unlimited play for parties of five or more. No coins, tokens, or game cards are required — visitors simply walk in and start playing.
Visiting
Lost Levels is technically addressed in Claremont, California, just a short drive from Pomona proper and well connected to the rest of the Inland Empire. The Claremont Packing House setting — a renovated historic food-and-retail hall — adds its own draw on top of the games. Visitors enter through the ground-floor shop and head downstairs to the hidden arcade below, so it pays to follow the in-venue signage on a first visit.
Weekly hours run noon to 8pm on Mondays and Tuesdays, noon to 9pm on Wednesdays and Thursdays, 11am to 10pm on Fridays, 10am to 10pm on Saturdays, and 11am to 8pm on Sundays, giving the venue one of the broadest schedules of any retro spot in the area. Group bookings are supported through the $20-per-person, 2-hour Group Rate, which requires a minimum of five players — a useful option for birthday parties or team outings. The venue’s site does not list any recurring events at this time. Operators who manage the venue can claim this listing to update hours, games, and events.
For more retro arcade options in the area, browse the full arcade finder, jump into the interactive arcade map, or check out nearby Pomona spots like The Paradox Arcade + Bar.