Dave & Buster’s Louisville is a video arcade in Louisville, Kentucky, located at 5000 Shelbyville Road. The venue is attached to Mall St Matthews, making it easy to reach from anywhere in the metro area with plenty of parking available on site.
Part of the well-known Dave & Buster’s chain, this Louisville location brings the brand’s signature combination of arcade games, sports viewing, and full food-and-drink service under one roof. The space is large and energetic, designed to accommodate families, groups of friends, and adult outings alike.
For visitors exploring the broader Louisville gaming scene, this venue sits alongside other local options like Recbar 812, Activate Games, Sandbox VR, Zanzabar, and OVRDRIVE. You can browse more options through the arcade finder or see locations plotted on the interactive arcade map.
At a Glance
| Detail | Info |
|---|---|
| Address | 5000 Shelbyville Rd, Louisville, Kentucky |
| Phone | +1 502-963-0940 |
| Hours | Mon–Thu and Sun: 10AM–12AM; Fri–Sat: 10AM–1AM |
| Rating | 4 out of 5 from 2,400 Google reviews |
| Best For | Families, groups, sports-viewing nights, and big arcade lineups |
What Players Say
Across more than two thousand Google reviews, the picture of Dave & Buster’s Louisville is energetic and family-friendly, but with recurring service and value concerns. The most consistent themes are an impressive game lineup, a big and welcoming atmosphere, and uneven service quality that visitors should plan around.
The venue’s game selection draws steady praise. One visitor noted “a ton of games — and many of them are games I haven’t seen anywhere else” — Google review, capturing a sentiment shared by reviewers impressed with the variety. Atmosphere is another high point, with guests describing the space as “so big and full of sports events on big TV screens” — Google review. Families in particular respond well, calling it a “Super great place for adults and kids!” — Google review.
Service is the most-discussed theme in reviews, and it carries mixed signals. Standout staff members are repeatedly called out, including one reviewer who praised “our bartender Monte. His service, attitude, and conversation were exceptional” — Google review. That said, the overall pattern around service is mixed, with multiple guests citing long waits, understaffing, and slow management responses. One diner reported they “waited another 35 minutes before a server even greeted us” — Google review, and another shared that “23 days after the incident, I still have no update” — Google review when describing management responsiveness.
Food quality also draws mixed reactions, though positive experiences like “the food was delicious” — Google review are common. On the value side, opinions tilt negative. Visitors feel “over priced for so many other arcades being in the area” — Google review, and machine upkeep is a recurring frustration, with complaints that there are “Too many games out of order” — Google review. On a more practical note, parking is convenient because, as one guest pointed out, “D&B is attached to Mall St Matthews, so there’s lots of parking” — Google review.
Games & Machines
A detailed machine inventory isn’t published for this location, but as a Dave & Buster’s video arcade, visitors can expect the chain’s signature lineup of arcade card games, ticket-redemption machines, racing and sports simulators, and competitive skill games. Mid-week visits — particularly Wednesdays, when half-price game promotions are popular among reviewers — tend to be a smart way to get more play time on a smaller budget. Less-crowded weekdays also tend to surface in reviews as the best window for keeping machines available and wait times down.
Visiting
Dave & Buster’s Louisville sits at 5000 Shelbyville Road, attached to Mall St Matthews, which makes parking straightforward and gives groups a familiar anchor point when meeting up. Standard hours run 10AM to midnight Sunday through Thursday, with extended hours to 1AM on Friday and Saturday nights. The venue can be reached by phone at +1 502-963-0940, and the official location page is available on the Dave & Buster’s website for current menus, promotions, and event details.
The venue offers a full food and drink menu alongside its games, with a sports-bar atmosphere centered on big screens broadcasting live events. While age policies and party booking details aren’t listed in our records, you can confirm current options and pricing directly with the venue. Owners who manage this listing can update their details anytime through the claim your listing page.
To compare this arcade with other Louisville spots like Recbar 812, Activate Games, Sandbox VR, Zanzabar, or OVRDRIVE, head to the arcade finder or open the arcade map for a citywide view of venues across Kentucky.