Batt Family Fun Center sits on Cassat Avenue in Jacksonville, Florida, operating as a multi-activity family entertainment center that pairs a video arcade with bowling, laser tag, indoor mini golf, and an on-site snack bar. It is the kind of one-stop facility where a family or group can rotate between lanes, indoor mini golf, and game cabinets without ever leaving the building.
Jacksonville’s westside Cassat Avenue corridor is a longstanding commercial strip, and Batt has built a loyal local following as a destination for birthday parties, league nights, and casual weekend outings. With a 4.3 average across more than 2,000 Google reviews, the venue carries weight with regional players, even as reviewers raise recurring concerns about service consistency and pricing.
Anyone planning a Jacksonville-area arcade outing can start with the arcade finder or browse the interactive arcade map to compare options across the city. Batt stands apart from larger chain entertainment complexes like Dave & Buster’s Jacksonville by leaning firmly into the family entertainment model, with kid-friendly bowling features and an activity mix built around groups rather than adult-only play.
At a Glance
| Detail | Information |
|---|---|
| Address | 1838 Cassat Ave, Jacksonville, FL |
| Phone | +1 904-389-2360 |
| Hours | Mon–Thu 10AM–11PM; Fri–Sat 10AM–1AM; Sun 11AM–11PM |
| Rating | 4.3 out of 5 from 2,100 Google reviews |
| Best For | Families, birthday parties, group outings, and mixed bowling-and-arcade nights |
What Players Say
Batt Family Fun Center earns consistent praise for packing bowling, laser tag, arcade games, indoor mini golf, and a snack bar under one roof — a combination that makes it a practical pick for families and groups looking to keep everyone entertained in a single stop. Reviewers frequently call out the welcoming atmosphere and the cleanliness of the interior, even when the building’s exterior looks a little tired.
The strongest positive themes across more than 2,000 Google reviews center on atmosphere, activity selection, kid-friendliness, and food. One visitor summed it up simply: “Great family atmosphere” — Google review. Another listed the draw directly: “Bowling, arcades, mini golf, laser tag and a place to order food” — Google review. The kitchen gets its own share of love, with reviewers calling the pizza “delicious” — Google review. For younger bowlers, reviewers highlight thoughtful touches: “They have special balls for 5 and under. Bumpers automatically go up and down” — Google review.
The mixed and negative notes deserve equal weight. Service and staff draw the most polarized commentary, with a recurring complaint that “the customer service needs work” — Google review, particularly around lane access and policy enforcement. Pricing is another frequent flashpoint — “Crazy expensive! Right at $80 for 4 of us for only 2 games of bowling” — Google review. The indoor mini golf experience itself is described as a short course, with a party of three paying “around $38 total” — Google review, which some visitors feel does not quite match the price. The black-light course also shows its age: “all of the black light paint is faded and is a few years past needing a refresh” — Google review. Finally, league-night timing catches some casual visitors off guard — “we got here at 8:30pm and the leagues were still going. knowing that, they said it was going to be an 1hr wait” — Google review — so planning around the published hours is wise. On cleanliness specifically, the consensus is positive: “The outside is a little misleading as it looks rather worn out. But the owners have done a great job keeping the inside new and clean” — Google review.
Games & Machines
As a video arcade operating inside a larger family entertainment center, Batt’s game floor sits alongside bowling lanes, a laser tag arena, and an indoor mini golf course rather than standing alone as a pure-play arcade. Visitors looking for a dedicated pinball or classic cabinet destination should cross-reference with the arcade finder, since Batt is best understood as a multi-activity complex where the coin-op floor is one ingredient in a longer evening rather than the main event.
Visiting
Batt Family Fun Center is located at 1838 Cassat Ave on Jacksonville’s westside, easily reachable by car along the Cassat Avenue commercial corridor with on-site parking typical of the strip. Doors open at 10AM Monday through Saturday, with extended hours until 1AM on Friday and Saturday nights, and an 11AM open on Sundays — closing time is 11PM every day of the week.
An on-site snack bar handles food and drinks, with pizza earning the most consistent praise from reviewers. Families planning birthday parties should expect kid-friendly features like lightweight bowling balls and automatic bumpers, though anyone booking a large group should budget carefully — several reviewers warn that costs add up quickly across multiple activities.
For more Jacksonville-area options, browse the full interactive arcade map or use the arcade finder to compare hours, ratings, and activity types across the city. Arcade owners and operators can claim their listing to keep hours, contact details, and descriptions current.